Return and Refund Policy
Thank you for shopping at fashiongraphix.in. We value your satisfaction and want to ensure that you have a seamless shopping experience with us. Please read our Return and Refund Policy carefully.
Returns
1.1 Incorrect Product: If you receive an incorrect product, please contact our customer support team within [3] days of delivery. We will guide you through the return process and arrange for the correct item to be shipped to you. Please note that the incorrect product must be returned in its original condition, unworn and with all tags attached.
1.2 Size Issue: In the event that you receive a product with an incorrect size, please notify us within [2] days of delivery. We will assist you in returning the item and provide a replacement in the correct size, subject to availability. The returned item must be unworn, undamaged, and in its original packaging.
Refunds
2.1 Incorrect Product: If you receive an incorrect product and a replacement is not available or you prefer a refund, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please note that payment charges will not be refunded under any circumstances.
2.2 Processing Time: Once we receive the returned product, we will inspect it and initiate the refund within 5 to 7 business days. The refund may take additional time to reflect in your account, depending on the policies of your financial institution.
Non-Refundable Items Please note that certain items are non-refundable. These include: Printed Mugs and Other printed items not related to clothes.
- Products that have been personalized or customized according to your specifications.
- Items that are listed as “Final Sale” or “Non-Returnable.”
Return Shipping
4.1 Incorrect Product:
If you are returning an incorrect product due to our error, we will cover the return shipping costs. Please contact our customer support team for further instructions.
4.2 Size Issue: If you are returning a product due to a size issue, you will be responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the safe return of the item.
Contact Us If you have any questions or concerns about our Return and Refund Policy, please contact our customer support team WhatsApp at +918823881565. We are here to assist you and address any issues you may have.
Cancellation Policy.
There are no cancelations available after an order is placed.